:root {
  --bg: #f4f6fa;
  --surface: #ffffff;
  --surface-2: #f8fafc;
  --border: #e3e8ef;
  --ink: #0f172a;
  --ink-2: #475569;
  --muted: #8592a6;
  --accent: #10b981;
  --accent-ink: #047857;
  --accent-soft: #e7f8f1;
  --danger: #e5484d;
  --danger-soft: #fdecec;
  --warn: #d97706;
  --warn-soft: #fef3e2;
  --side: #0f172a;
  --side-ink: #cbd5e1;
  --side-active: #1e293b;
  --shadow: 0 1px 2px rgba(15, 23, 42, .05), 0 1px 3px rgba(15, 23, 42, .06);
  --radius: 12px;
  --wa: #25a35a;
  --ig: #c13584;
  --tt: #111111;
  --dev: #6366f1;
  --fb: #1877f2;
  --site: #0fb57e;
}

@media (prefers-color-scheme: dark) {
  :root:not([data-theme="light"]) {
    --bg: #0b1120;
    --surface: #111a2e;
    --surface-2: #0f172a;
    --border: #1f2a40;
    --ink: #e6ebf3;
    --ink-2: #aab6c8;
    --muted: #74829a;
    --accent-soft: #0d2f26;
    --accent-ink: #34d399;
    --danger-soft: #3a1518;
    --warn-soft: #36240a;
    --side: #070c18;
    --side-active: #152036;
    --shadow: none;
    --tt: #e6ebf3;
  }
}
:root[data-theme="dark"] {
    --bg: #0b1120;
    --surface: #111a2e;
    --surface-2: #0f172a;
    --border: #1f2a40;
    --ink: #e6ebf3;
    --ink-2: #aab6c8;
    --muted: #74829a;
    --accent-soft: #0d2f26;
    --accent-ink: #34d399;
    --danger-soft: #3a1518;
    --warn-soft: #36240a;
    --side: #070c18;
    --side-active: #152036;
    --shadow: none;
    --tt: #e6ebf3;
  }


* { box-sizing: border-box; }
html, body { margin: 0; height: 100%; }
body {
  font-family: ui-sans-serif, system-ui, -apple-system, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;
  background: var(--bg);
  color: var(--ink);
  font-size: 15px;
  line-height: 1.5;
  -webkit-font-smoothing: antialiased;
}
.hidden { display: none !important; }
.muted { color: var(--muted); }
.small { font-size: 13px; }
h2 { font-size: 17px; margin: 0 0 4px; }
h3 { font-size: 15px; margin: 0 0 4px; }
p { margin: 0 0 8px; }
a { color: var(--accent-ink); }
code { background: var(--surface-2); border: 1px solid var(--border); padding: 1px 6px; border-radius: 6px; font-size: 13px; word-break: break-all; }

/* ---------- login ---------- */
.login { min-height: 100dvh; display: grid; place-items: center; padding: 16px; }
.login-card { width: 100%; max-width: 380px; background: var(--surface); border: 1px solid var(--border); border-radius: 16px; padding: 28px; box-shadow: var(--shadow); }
.brand { display: flex; align-items: center; gap: 8px; font-weight: 700; font-size: 17px; letter-spacing: -.01em; }
.brand.big { font-size: 22px; margin-bottom: 6px; }
.logo { color: var(--accent); font-size: 20px; }
.logo-img { width: 28px; height: 28px; border-radius: 7px; }
.brand.big .logo-img { width: 40px; height: 40px; border-radius: 10px; }
.wordmark { height: 20px; width: auto; }
.brand.big .wordmark { height: 32px; }
.brand-tag { margin: -2px 0 8px; font-weight: 600; color: var(--text, #101828); }
.error { color: var(--danger); font-size: 14px; min-height: 20px; }

/* ---------- layout ---------- */
.app { display: flex; min-height: 100dvh; }
.sidebar {
  width: 240px; flex-shrink: 0; background: var(--side); color: var(--side-ink);
  display: flex; flex-direction: column; padding: 18px 12px; position: sticky; top: 0; height: 100dvh;
}
.sidebar .brand { color: #fff; padding: 4px 10px 18px; }
nav { display: flex; flex-direction: column; gap: 2px; flex: 1; overflow-y: auto; }
nav a {
  display: flex; align-items: center; gap: 10px; padding: 9px 10px; border-radius: 8px;
  color: var(--side-ink); text-decoration: none; font-size: 14.5px;
}
nav a:hover { background: var(--side-active); color: #fff; }
nav a.active { background: var(--side-active); color: #fff; font-weight: 600; }
nav a .ico { width: 20px; text-align: center; }
nav a .count { margin-left: auto; background: var(--danger); color: #fff; font-size: 11px; font-weight: 700; padding: 1px 7px; border-radius: 99px; }
.sidebar-foot { padding-top: 12px; border-top: 1px solid #1e293b; }
.sidebar-foot .btn { color: var(--side-ink); border-color: #1e293b; }

.main { flex: 1; min-width: 0; display: flex; flex-direction: column; }
.topbar {
  position: sticky; top: 0; z-index: 5; display: flex; align-items: center; gap: 12px;
  padding: 12px 24px; background: color-mix(in srgb, var(--bg) 85%, transparent); backdrop-filter: blur(8px);
  border-bottom: 1px solid var(--border);
}
.topbar h1 { font-size: 19px; margin: 0; flex: 1; letter-spacing: -.01em; }
.menu-btn { display: none; }
.view { padding: 24px; max-width: 1100px; width: 100%; }
.backdrop { display: none; }

@media (max-width: 860px) {
  .sidebar { position: fixed; left: 0; top: 0; z-index: 20; transform: translateX(-100%); transition: transform .2s; }
  .sidebar.open { transform: none; }
  .backdrop.open { display: block; position: fixed; inset: 0; background: rgba(0,0,0,.4); z-index: 15; }
  .menu-btn { display: inline-flex; }
  .topbar { padding: 10px 16px; }
  .topbar h1 { font-size: 17px; }
  .view { padding: 16px; }
  .switch-label { display: none; }
}

/* ---------- componentes ---------- */
.card { background: var(--surface); border: 1px solid var(--border); border-radius: var(--radius); padding: 20px; box-shadow: var(--shadow); margin-bottom: 16px; }
.card-head { display: flex; align-items: flex-start; justify-content: space-between; gap: 12px; margin-bottom: 14px; }
.card-head p { margin: 0; }
.grid { display: grid; gap: 16px; }
.grid.cols-2 { grid-template-columns: repeat(2, minmax(0, 1fr)); }
.grid.cols-3 { grid-template-columns: repeat(3, minmax(0, 1fr)); }
.grid.cols-4 { grid-template-columns: repeat(4, minmax(0, 1fr)); }
@media (max-width: 860px) { .grid.cols-2, .grid.cols-3 { grid-template-columns: 1fr; } .grid.cols-4 { grid-template-columns: repeat(2, minmax(0, 1fr)); } }

.stat { background: var(--surface); border: 1px solid var(--border); border-radius: var(--radius); padding: 16px; box-shadow: var(--shadow); }
.stat .label { color: var(--muted); font-size: 13px; }
.stat .value { font-size: 28px; font-weight: 700; letter-spacing: -.02em; line-height: 1.2; }
.stat.alert .value { color: var(--danger); }

.field { display: flex; flex-direction: column; gap: 6px; margin-bottom: 14px; }
.field > span { font-weight: 600; font-size: 14px; }
.field .hint { font-weight: 400; color: var(--muted); font-size: 13px; }
input[type=text], input[type=search], input[type=date], input[type=email], input[type=password], input[type=url], input[type=number], input[type=time], select, textarea {
  width: 100%; font: inherit; color: var(--ink); background: var(--surface); border: 1px solid var(--border);
  border-radius: 10px; padding: 10px 12px; outline: none; transition: border-color .15s, box-shadow .15s;
}
textarea { resize: vertical; min-height: 90px; line-height: 1.45; }
input:focus, select:focus, textarea:focus { border-color: var(--accent); box-shadow: 0 0 0 3px color-mix(in srgb, var(--accent) 20%, transparent); }

.btn {
  display: inline-flex; align-items: center; justify-content: center; gap: 6px; font: inherit; font-weight: 600; font-size: 14px;
  padding: 9px 16px; border-radius: 10px; border: 1px solid var(--border); background: var(--surface); color: var(--ink); cursor: pointer;
  white-space: nowrap; text-decoration: none;
}
.btn:hover { background: var(--surface-2); }
.btn.primary { background: var(--accent); border-color: var(--accent); color: #fff; }
.btn.primary:hover { filter: brightness(.95); }
.btn.danger { color: var(--danger); }
.btn.ghost { background: transparent; }
.btn.small { padding: 6px 10px; font-size: 13px; }
.btn.block { width: 100%; }
.btn:disabled { opacity: .55; cursor: not-allowed; }
.icon-btn { border: 0; background: transparent; color: inherit; font-size: 20px; padding: 4px 8px; border-radius: 8px; cursor: pointer; }
.icon-btn:hover { background: var(--surface-2); }

.row { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; }
.spacer { flex: 1; }
.save-bar {
  position: sticky; bottom: 0; z-index: 4; display: flex; gap: 10px; justify-content: flex-end; align-items: center;
  padding: 12px 0; background: linear-gradient(to top, var(--bg) 70%, transparent);
}

.chips { display: flex; flex-wrap: wrap; gap: 8px; }
.chip {
  border: 1px solid var(--border); background: var(--surface); color: var(--ink-2); padding: 7px 14px; border-radius: 99px;
  font: inherit; font-size: 14px; cursor: pointer;
}
.chip.active { background: var(--accent-soft); border-color: var(--accent); color: var(--accent-ink); font-weight: 600; }

.badge { display: inline-flex; align-items: center; gap: 4px; font-size: 12px; font-weight: 600; padding: 2px 8px; border-radius: 99px; background: var(--surface-2); color: var(--ink-2); border: 1px solid var(--border); }
.badge.ok { background: var(--accent-soft); color: var(--accent-ink); border-color: transparent; }
.badge.warn { background: var(--warn-soft); color: var(--warn); border-color: transparent; }
.badge.danger { background: var(--danger-soft); color: var(--danger); border-color: transparent; }
.ch { display: inline-flex; align-items: center; gap: 6px; font-weight: 600; font-size: 13px; }
.ch::before { content: ""; width: 9px; height: 9px; border-radius: 50%; background: var(--c, var(--muted)); }
.ch.whatsapp { --c: var(--wa); } .ch.instagram { --c: var(--ig); } .ch.tiktok { --c: var(--tt); } .ch.dev { --c: var(--dev); } .ch.messenger { --c: var(--fb); } .ch.site { --c: var(--site); }

/* switch */
.switch { display: inline-flex; align-items: center; gap: 8px; cursor: pointer; user-select: none; }
.switch input { position: absolute; opacity: 0; width: 0; height: 0; }
.slider { width: 40px; height: 22px; border-radius: 99px; background: #cbd5e1; position: relative; transition: background .2s; flex-shrink: 0; }
.slider::after { content: ""; position: absolute; width: 18px; height: 18px; left: 2px; top: 2px; border-radius: 50%; background: #fff; transition: transform .2s; box-shadow: 0 1px 2px rgba(0,0,0,.2); }
.switch input:checked + .slider { background: var(--accent); }
.switch input:checked + .slider::after { transform: translateX(18px); }
.switch input:focus-visible + .slider { outline: 2px solid var(--accent); outline-offset: 2px; }
.switch-label { font-size: 14px; font-weight: 600; }

/* listas editáveis */
.item { border: 1px solid var(--border); border-radius: 10px; padding: 14px; margin-bottom: 10px; background: var(--surface-2); }
.item-head { display: flex; align-items: center; gap: 8px; margin-bottom: 10px; }
.item-head .title { font-weight: 600; flex: 1; min-width: 0; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.item .field { margin-bottom: 10px; }
.empty { text-align: center; color: var(--muted); padding: 28px 12px; }

.tabs { display: flex; gap: 4px; border-bottom: 1px solid var(--border); margin-bottom: 16px; overflow-x: auto; }
.tab { border: 0; background: none; font: inherit; font-weight: 600; color: var(--muted); padding: 10px 14px; border-bottom: 2px solid transparent; cursor: pointer; white-space: nowrap; }
.tab.active { color: var(--ink); border-bottom-color: var(--accent); }

/* fluxos */
.flow-card { display: flex; gap: 14px; align-items: flex-start; }
.flow-card .info { flex: 1; min-width: 0; }
.flow-card .triggers { margin-top: 6px; display: flex; flex-wrap: wrap; gap: 6px; }
.step { border: 1px solid var(--border); border-left: 3px solid var(--accent); border-radius: 10px; padding: 12px; margin-bottom: 10px; background: var(--surface); }
.step.ask { border-left-color: #6366f1; } .step.ai { border-left-color: #f59e0b; } .step.handoff { border-left-color: var(--danger); }
.step-head { display: flex; align-items: center; gap: 8px; margin-bottom: 8px; }
.step-head select { width: auto; padding: 6px 10px; font-weight: 600; }

/* modal */
.modal-wrap { position: fixed; inset: 0; z-index: 30; background: rgba(15,23,42,.5); display: flex; align-items: flex-start; justify-content: center; padding: 32px 16px; overflow-y: auto; }
.modal { background: var(--bg); border-radius: 16px; width: 100%; max-width: 680px; box-shadow: 0 20px 50px rgba(0,0,0,.25); }
.modal-head { display: flex; align-items: center; gap: 10px; padding: 16px 20px; border-bottom: 1px solid var(--border); position: sticky; top: 0; background: var(--bg); border-radius: 16px 16px 0 0; z-index: 2; }
.modal-head h2 { flex: 1; margin: 0; }
.modal-body { padding: 20px; }
.modal-foot { display: flex; gap: 10px; justify-content: flex-end; padding: 14px 20px; border-top: 1px solid var(--border); position: sticky; bottom: 0; background: var(--bg); border-radius: 0 0 16px 16px; }
@media (max-width: 860px) { .modal-wrap { padding: 0; } .modal { border-radius: 0; min-height: 100dvh; } .modal-head, .modal-foot { border-radius: 0; } }

/* conversas */
.inbox { display: grid; grid-template-columns: 320px 1fr; height: calc(100dvh - 120px); border: 1px solid var(--border); border-radius: var(--radius); overflow: hidden; background: var(--surface); }
.inbox-list { border-right: 1px solid var(--border); display: flex; flex-direction: column; min-height: 0; }
.inbox-filters { padding: 10px; border-bottom: 1px solid var(--border); }
.inbox-filters .chip { padding: 4px 10px; font-size: 13px; }
.conv-items { overflow-y: auto; flex: 1; }
.conv-item { display: block; width: 100%; text-align: left; border: 0; border-bottom: 1px solid var(--border); background: none; padding: 12px 14px; cursor: pointer; font: inherit; color: inherit; }
.conv-item:hover { background: var(--surface-2); }
.conv-item.active { background: var(--accent-soft); }
.conv-item .top { display: flex; align-items: center; gap: 6px; }
.conv-item .name { font-weight: 600; flex: 1; min-width: 0; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.conv-item .time { color: var(--muted); font-size: 12px; }
.conv-item .preview { color: var(--muted); font-size: 13.5px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; margin-top: 2px; }
.chat { display: flex; flex-direction: column; min-height: 0; min-width: 0; }
.chat-head { display: flex; align-items: center; gap: 10px; padding: 10px 14px; border-bottom: 1px solid var(--border); flex-wrap: wrap; }
.chat-head .who { flex: 1; min-width: 0; }
.chat-head .who b { display: block; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.messages { flex: 1; overflow-y: auto; padding: 16px; display: flex; flex-direction: column; gap: 6px; background: var(--surface-2); }
.bubble { max-width: 78%; padding: 8px 12px; border-radius: 12px; white-space: pre-wrap; word-wrap: break-word; font-size: 14.5px; line-height: 1.4; }
.bubble .meta { display: block; font-size: 11px; color: var(--muted); margin-top: 3px; text-align: right; }
.bubble.user { align-self: flex-start; background: var(--surface); border: 1px solid var(--border); border-bottom-left-radius: 4px; }
.bubble.bot { align-self: flex-end; background: var(--accent-soft); border-bottom-right-radius: 4px; }
.bubble.agent { align-self: flex-end; background: #e0e7ff; border-bottom-right-radius: 4px; }
@media (prefers-color-scheme: dark) { .bubble.agent { background: #1e2a55; } }
.sys-note { align-self: center; font-size: 12px; color: var(--muted); background: var(--surface); border: 1px solid var(--border); padding: 3px 10px; border-radius: 99px; }
.composer { display: flex; gap: 8px; padding: 10px; border-top: 1px solid var(--border); background: var(--surface); }
.composer textarea { min-height: 42px; height: 42px; max-height: 140px; resize: none; }
.paused-banner { background: var(--warn-soft); color: var(--warn); font-size: 13px; font-weight: 600; padding: 8px 14px; display: flex; align-items: center; gap: 8px; flex-wrap: wrap; }
.back-btn { display: none; }
@media (max-width: 860px) {
  .inbox { grid-template-columns: 1fr; height: calc(100dvh - 90px); }
  .inbox.has-open .inbox-list { display: none; }
  .inbox:not(.has-open) .chat { display: none; }
  .back-btn { display: inline-flex; }
  .bubble { max-width: 88%; }
}

/* teste */
.tester { display: flex; flex-direction: column; height: calc(100dvh - 190px); min-height: 420px; border: 1px solid var(--border); border-radius: var(--radius); overflow: hidden; background: var(--surface); }
@media (max-width: 860px) { .tester { height: calc(100dvh - 210px); } }

.toast {
  position: fixed; left: 50%; bottom: 24px; transform: translateX(-50%) translateY(20px); opacity: 0; pointer-events: none;
  background: var(--ink); color: var(--bg); padding: 10px 18px; border-radius: 10px; font-weight: 600; font-size: 14px; transition: all .2s; z-index: 50; max-width: calc(100vw - 32px);
}
.toast.show { opacity: 1; transform: translateX(-50%); }
.toast.error { background: var(--danger); color: #fff; }

.callout { border-radius: 10px; padding: 12px 14px; font-size: 14px; margin-bottom: 14px; background: var(--surface-2); border: 1px solid var(--border); }
.callout.warn { background: var(--warn-soft); border-color: transparent; color: var(--warn); }
.callout.ok { background: var(--accent-soft); border-color: transparent; color: var(--accent-ink); }
.copy-row { display: flex; gap: 8px; align-items: center; }
.copy-row code { flex: 1; padding: 8px 10px; }
pre.prompt { white-space: pre-wrap; font-size: 13px; background: var(--surface-2); border: 1px solid var(--border); border-radius: 10px; padding: 14px; max-height: 60vh; overflow: auto; }

/* horários */
.day-row { display: grid; grid-template-columns: 1fr 88px auto 88px; align-items: center; gap: 8px; padding: 8px 0; border-top: 1px solid var(--border); }
.day-row select { padding: 8px 6px; text-align: center; }
.day-row select:disabled { opacity: .45; }
@media (max-width: 380px) { .day-row { grid-template-columns: 1fr 82px auto 82px; } .day-row .switch span:last-child { font-size: 14px; } }
.modal .row select { width: auto; flex: 1; min-width: 100px; }

.me { color: #fff; font-size: 13px; padding: 0 4px 10px; display: flex; flex-direction: column; }
.me small { color: var(--side-ink); }
.filters { display: flex; gap: 8px; padding: 10px; border-bottom: 1px solid var(--border); flex-wrap: wrap; }
.filters input[type=search] { flex: 1 1 100%; padding: 8px 10px; font: inherit; border: 1px solid var(--border); border-radius: 10px; background: var(--surface); color: var(--ink); }
.filters select { flex: 1; padding: 6px 8px; font-size: 13px; }
.qr-pop { position: absolute; bottom: 64px; left: 10px; right: 10px; max-height: 50vh; overflow-y: auto; background: var(--surface); border: 1px solid var(--border); border-radius: 12px; box-shadow: 0 10px 30px rgba(0,0,0,.15); z-index: 6; }
.qr-pop button { display: block; width: 100%; text-align: left; border: 0; border-bottom: 1px solid var(--border); background: none; padding: 10px 14px; font: inherit; color: inherit; cursor: pointer; }
.qr-pop button:hover { background: var(--surface-2); }
.qr-pop b { display: block; font-size: 14px; }
.qr-pop span { color: var(--muted); font-size: 13px; display: block; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.chat { position: relative; }
.chart { width: 100%; height: auto; display: block; }
.legend { display: flex; gap: 14px; flex-wrap: wrap; font-size: 13px; color: var(--ink-2); margin-top: 6px; }
.legend i { display: inline-block; width: 10px; height: 10px; border-radius: 3px; margin-right: 5px; vertical-align: -1px; }
.bar-row { display: flex; align-items: center; gap: 8px; font-size: 13px; margin: 6px 0; }
.bar-row .bar { flex: 1; height: 10px; background: var(--surface-2); border-radius: 99px; overflow: hidden; border: 1px solid var(--border); }
.bar-row .bar span { display: block; height: 100%; background: var(--accent); }
.tag-toggle.active { background: #e0e7ff; border-color: #6366f1; color: #3730a3; font-weight: 600; }
@media (prefers-color-scheme: dark) { .tag-toggle.active { background: #1e2a55; color: #c7d2fe; } }
table.list { width: 100%; border-collapse: collapse; font-size: 14px; }
table.list th, table.list td { text-align: left; padding: 8px 6px; border-bottom: 1px solid var(--border); vertical-align: top; }
table.list th { color: var(--muted); font-weight: 600; font-size: 12.5px; }
.check-ok { color: var(--accent-ink); } .check-bad { color: var(--danger); } .check-opt { color: var(--warn); }

.inbox { grid-template-columns: minmax(0, 320px) minmax(0, 1fr); }
.inbox-list, .chat { min-width: 0; }
.filters select { flex: 1 1 calc(50% - 4px); min-width: 0; }
.filters .btn { flex: 0 0 auto; }
.conv-items { overflow-x: hidden; }
@media (max-width: 860px) { .inbox { grid-template-columns: minmax(0, 1fr); } }

@media (max-width: 860px) { .tabs { flex-wrap: wrap; } .tab { padding: 8px 10px; font-size: 14px; } }

/* ---------- serviços, habilidades, marca, posts, ajuda ---------- */
details.item > summary { list-style: none; cursor: pointer; margin-bottom: 0; }
details.item > summary::-webkit-details-marker { display: none; }
details.item[open] > summary { margin-bottom: 12px; }
details.item > summary .title::before { content: "▸ "; color: var(--muted); }
details.item[open] > summary .title::before { content: "▾ "; }
.bubble-preview { background: var(--accent-soft); border-radius: 14px 14px 14px 4px; padding: 12px 14px; line-height: 1.5; }
.sim-result { display: grid; grid-template-columns: repeat(auto-fill, minmax(min(100%, 200px), 1fr)); gap: 10px 16px; background: var(--surface-2); border: 1px solid var(--border); border-radius: 12px; padding: 14px; margin-top: 12px; }
.logo-box, .post-img-box { width: 72px; height: 72px; border-radius: 12px; border: 1px dashed var(--border); display: flex; align-items: center; justify-content: center; overflow: hidden; background: var(--surface-2); flex: none; }
.post-img-box { width: 96px; height: 96px; }
.logo-box img, .post-img-box img { width: 100%; height: 100%; object-fit: contain; }
.post-img-box img { object-fit: cover; }
input[type="color"] { height: 44px; padding: 4px; cursor: pointer; }
.post-mock { border: 1px solid var(--border); border-radius: 14px; overflow: hidden; background: var(--surface); max-width: 360px; margin: 0 auto; }
.post-mock-head { display: flex; align-items: center; gap: 8px; padding: 10px 12px; font-size: 14px; }
.post-mock-head img, .post-mock-dot { width: 30px; height: 30px; border-radius: 50%; object-fit: cover; background: var(--ba); border: 2px solid var(--ba); }
.post-mock-img { aspect-ratio: 1; background: var(--bp); display: flex; align-items: center; justify-content: center; }
.post-mock-img span { color: #fff; font-weight: 700; font-size: 20px; padding: 10px 16px; border-bottom: 4px solid var(--ba); }
.post-mock-cap { padding: 10px 12px 14px; font-size: 14px; line-height: 1.45; }
.post-row { display: flex; gap: 12px; padding: 12px 0; border-top: 1px solid var(--border); }
.post-row:first-of-type { border-top: 0; }
.post-row > img { width: 76px; height: 76px; border-radius: 10px; object-fit: cover; flex: none; background: var(--surface-2); }
.post-row-body { flex: 1; min-width: 0; }
.post-row-cap { margin-top: 4px; display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; overflow: hidden; color: var(--ink-2); }
.help-item > summary { cursor: pointer; list-style: none; font-size: 16px; }
.help-item > summary::-webkit-details-marker { display: none; }
.help-item > summary::after { content: "+"; float: right; color: var(--muted); font-weight: 700; }
.help-item[open] > summary::after { content: "–"; }
.help-body { margin-top: 10px; line-height: 1.55; color: var(--ink-2); }
.help-body ol, .help-body ul { padding-left: 20px; margin: 6px 0; }
.help-body li { margin: 4px 0; }
.window-bar { display: flex; align-items: center; flex-wrap: wrap; gap: 4px; padding: 8px 14px; font-size: 13px; background: var(--accent-soft); color: var(--accent-ink); border-bottom: 1px solid var(--border); }
.window-bar.soon { background: var(--warn-soft); color: var(--warn); }
.window-bar.closed { background: var(--surface-2); color: var(--ink-2); }
/* funil */
.kanban { display: grid; grid-auto-flow: column; grid-auto-columns: minmax(260px, 1fr); gap: 12px; overflow-x: auto; padding-bottom: 8px; scroll-snap-type: x mandatory; }
.kcol { background: var(--surface-2); border: 1px solid var(--border); border-radius: var(--radius); padding: 10px; min-height: 120px; scroll-snap-align: start; }
.kcol.drop { outline: 2px dashed var(--accent); }
.kcol h3 { margin: 2px 4px 10px; font-size: 14px; display: flex; gap: 6px; align-items: center; }
.kcard { display: block; width: 100%; text-align: left; font: inherit; color: inherit; background: var(--surface); border: 1px solid var(--border); border-radius: 10px; padding: 10px; margin-bottom: 8px; cursor: grab; box-shadow: var(--shadow); }
.kcard .t { font-weight: 600; display: flex; gap: 6px; align-items: center; }
.kcard .s { font-size: 12px; color: var(--muted); margin-top: 4px; display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; overflow: hidden; }
.kcard .k { display: flex; gap: 4px; flex-wrap: wrap; margin-top: 6px; }
.kcard select { margin-top: 8px; padding: 6px 8px; font-size: 13px; }
.bars { display: grid; gap: 8px; }
.bar-row { display: grid; grid-template-columns: 110px 1fr auto; gap: 8px; align-items: center; font-size: 13px; }
.bar-track { height: 10px; border-radius: 99px; background: var(--surface-2); border: 1px solid var(--border); overflow: hidden; }
.bar-fill { height: 100%; background: var(--accent); }
.vbars { display: flex; align-items: flex-end; gap: 3px; height: 120px; padding-top: 8px; }
.vbars div { flex: 1; background: var(--accent); border-radius: 4px 4px 0 0; min-height: 2px; opacity: .85; }
.feature-row { display: flex; gap: 12px; align-items: flex-start; padding: 12px 0; border-top: 1px solid var(--border); }
.feature-row:first-of-type { border-top: 0; }
.feature-row .txt { flex: 1; min-width: 0; }
.feature-row .txt b { display: block; }
.perm-grid { display: grid; gap: 6px; }
.perm-row { display: grid; grid-template-columns: 1fr minmax(120px, 150px); gap: 10px; align-items: center; padding: 6px 0; border-top: 1px solid var(--border); font-size: 14px; }
.perm-row:first-child { border-top: 0; }
.perm-row select { padding: 7px 8px; font-size: 14px; }

/* ---------- tela de login animada ---------- */
.login { position: relative; overflow: hidden; background: radial-gradient(1200px 700px at 15% 10%, #13305a 0%, transparent 60%), linear-gradient(160deg, #0b1324 0%, #101828 55%, #0a2a22 100%); gap: 40px; grid-template-columns: minmax(0, 1fr); }
@media (min-width: 900px) { .login { grid-template-columns: minmax(0, 460px) minmax(0, 400px); justify-content: center; } }
.login-bg { position: absolute; inset: 0; pointer-events: none; }
.blob { position: absolute; border-radius: 50%; filter: blur(60px); opacity: .55; animation: drift 18s ease-in-out infinite alternate; }
.b1 { width: 420px; height: 420px; background: #0FB57E; top: -120px; left: -100px; }
.b2 { width: 360px; height: 360px; background: #2563eb; bottom: -140px; right: -80px; opacity: .35; animation-duration: 22s; animation-delay: -6s; }
.b3 { width: 260px; height: 260px; background: #F5B83D; top: 45%; left: 55%; opacity: .18; animation-duration: 26s; animation-delay: -12s; }
@keyframes drift { 0% { transform: translate(0, 0) scale(1); } 50% { transform: translate(60px, 40px) scale(1.12); } 100% { transform: translate(-40px, 70px) scale(.95); } }
.float { position: absolute; bottom: -80px; display: flex; gap: 4px; align-items: center; justify-content: center; width: 54px; height: 46px; border-radius: 22px 22px 22px 6px; background: rgba(255,255,255,.07); border: 1px solid rgba(255,255,255,.12); backdrop-filter: blur(4px); animation: rise 16s linear infinite; }
.float i { width: 5px; height: 14px; border-radius: 3px; background: rgba(15,181,126,.9); animation: eqbar 1.2s ease-in-out infinite; }
.float i:nth-child(2) { height: 22px; animation-delay: -.3s; } .float i:nth-child(3) { animation-delay: -.6s; }
.f1 { left: 8%; animation-duration: 17s; } .f2 { left: 28%; animation-duration: 21s; animation-delay: -7s; transform: scale(.8); }
.f3 { left: 52%; animation-duration: 19s; animation-delay: -3s; } .f4 { left: 74%; animation-duration: 23s; animation-delay: -11s; }
.f5 { left: 90%; animation-duration: 18s; animation-delay: -15s; }
@keyframes rise { 0% { transform: translateY(0) rotate(-4deg); opacity: 0; } 10% { opacity: 1; } 90% { opacity: .9; } 100% { transform: translateY(-115vh) rotate(6deg); opacity: 0; } }
@keyframes eqbar { 0%, 100% { transform: scaleY(.45); } 50% { transform: scaleY(1); } }
.spark { position: absolute; width: 14px; height: 14px; background: #F5B83D; clip-path: polygon(50% 0, 62% 38%, 100% 50%, 62% 62%, 50% 100%, 38% 62%, 0 50%, 38% 38%); animation: twinkle 4s ease-in-out infinite; }
.s1 { top: 18%; left: 70%; } .s2 { top: 70%; left: 12%; animation-delay: -1.5s; transform: scale(.7); } .s3 { top: 34%; left: 30%; animation-delay: -2.7s; transform: scale(.5); }
@keyframes twinkle { 0%, 100% { opacity: 0; transform: scale(.4) rotate(0deg); } 50% { opacity: .9; transform: scale(1) rotate(45deg); } }
.login-side { position: relative; z-index: 1; color: #fff; display: none; animation: fadeup .9s ease both; }
@media (min-width: 900px) { .login-side { display: block; } }
.login-logo { width: 110px; height: 110px; filter: drop-shadow(0 12px 30px rgba(15,181,126,.35)); animation: floaty 6s ease-in-out infinite; }
.login-logo .eq { transform-box: fill-box; transform-origin: center; animation: eqbar 1.1s ease-in-out infinite; }
.login-logo .e2 { animation-delay: -.25s; } .login-logo .e3 { animation-delay: -.5s; } .login-logo .e4 { animation-delay: -.75s; }
.login-logo .star { transform-box: fill-box; transform-origin: center; animation: twinkle-star 3s ease-in-out infinite; }
@keyframes twinkle-star { 0%, 100% { transform: scale(.8) rotate(0); opacity: .8; } 50% { transform: scale(1.15) rotate(20deg); opacity: 1; } }
@keyframes floaty { 0%, 100% { transform: translateY(0); } 50% { transform: translateY(-10px); } }
.login-word { display: block; height: 64px; margin: 18px 0 14px; }
.login-claim { font-size: 26px; line-height: 1.3; color: #cbd5e1; margin: 0; font-weight: 500; }
.rotator { display: inline-grid; height: 1.3em; overflow: hidden; vertical-align: bottom; }
.rotator b { grid-area: 1 / 1; color: #0FB57E; font-weight: 700; animation: rot 10s infinite; opacity: 0; }
.rotator b:nth-child(2) { animation-delay: 2.5s; } .rotator b:nth-child(3) { animation-delay: 5s; } .rotator b:nth-child(4) { animation-delay: 7.5s; }
@keyframes rot { 0% { opacity: 0; transform: translateY(100%); } 4%, 22% { opacity: 1; transform: translateY(0); } 26%, 100% { opacity: 0; transform: translateY(-100%); } }
.login-card { position: relative; z-index: 1; background: rgba(255,255,255,.96); color: #101828; border-color: rgba(255,255,255,.4); box-shadow: 0 30px 80px rgba(0,0,0,.45); animation: cardin .8s cubic-bezier(.2,.8,.2,1) both .1s; }
.login-card .muted, .login-card .hint { color: #667085; }
.login-card input { background: #fff; color: #101828; border-color: #d0d5dd; }
:root[data-theme="dark"] .login-card, :root:not([data-theme="light"]) .login-card { --surface: #fff; }
@media (prefers-color-scheme: dark) { :root:not([data-theme="light"]) .login-card .field span { color: #101828; } }
:root[data-theme="dark"] .login-card .field span { color: #101828; }
@media (min-width: 900px) { .login-card-brand { display: none; } }
.login-title { font-size: 24px; margin: 6px 0 2px; letter-spacing: -.02em; }
.login-card .field span { color: #101828; }
.pass-wrap { position: relative; display: block; }
.pass-wrap input { padding-right: 48px; }
.pass-eye { position: absolute; right: 4px; top: 50%; transform: translateY(-50%); width: 40px; height: 40px; border: 0; background: transparent; cursor: pointer; font-size: 18px; opacity: .6; border-radius: 8px; }
.pass-eye:hover { opacity: 1; }
.login-btn { position: relative; overflow: hidden; height: 48px; font-size: 16px; }
.login-btn::after { content: ""; position: absolute; top: 0; left: -60%; width: 40%; height: 100%; background: linear-gradient(90deg, transparent, rgba(255,255,255,.45), transparent); transform: skewX(-20deg); animation: shine 3.5s ease-in-out infinite 1.2s; }
@keyframes shine { 0% { left: -60%; } 40%, 100% { left: 130%; } }
.login-btn.loading span { opacity: .6; }
.login-foot { text-align: center; font-size: 12px; color: #98a2b3; margin: 14px 0 0; }
.link-btn { display: block; margin: 12px auto 0; background: none; border: 0; color: #047857; font: inherit; font-size: 14px; font-weight: 600; cursor: pointer; padding: 8px; border-radius: 8px; min-height: 40px; }
.link-btn:hover { text-decoration: underline; }
.login-card.hidden { display: none; }
.login-links { display: flex; justify-content: center; gap: 8px; flex-wrap: wrap; }
.login-links .link-btn { margin: 10px 0 0; }
.temp-pass { font-family: ui-monospace, Menlo, monospace; font-size: 26px; letter-spacing: .12em; text-align: center; padding: 14px; border-radius: 12px; background: var(--accent-soft); color: var(--accent-ink); margin: 10px 0; user-select: all; }
.login-card.shake { animation: shake .45s; }
@keyframes shake { 20%, 60% { transform: translateX(-8px); } 40%, 80% { transform: translateX(8px); } }
@keyframes cardin { from { opacity: 0; transform: translateY(24px) scale(.98); } to { opacity: 1; transform: none; } }
@keyframes fadeup { from { opacity: 0; transform: translateY(16px); } to { opacity: 1; transform: none; } }
@media (prefers-reduced-motion: reduce) {
  .login *, .login *::before, .login *::after { animation: none !important; }
  .float { display: none; } .rotator b:first-child { opacity: 1; }
}
.ok-msg { color: #15803d; font-weight: 600; }

/* ---------- Ligações do WhatsApp ---------- */
.callbar { position: fixed; right: 16px; bottom: 16px; z-index: 60; display: flex; flex-direction: column; gap: 10px; width: min(360px, calc(100vw - 32px)); }
.call-card { background: var(--surface); border: 1px solid var(--border); border-radius: 16px; box-shadow: 0 12px 32px rgba(15, 23, 42, .22); padding: 14px; color: var(--ink); }
.call-card.ringing { border-color: var(--wa); box-shadow: 0 0 0 3px color-mix(in srgb, var(--wa) 25%, transparent), 0 12px 32px rgba(15, 23, 42, .22); }
.call-card.live.mine { border-color: var(--wa); }
.call-card.ended { opacity: .85; }
.call-top { display: flex; gap: 12px; align-items: center; }
.call-ico { flex: none; width: 44px; height: 44px; border-radius: 50%; display: grid; place-items: center; font-size: 22px; background: var(--accent-soft); }
.call-card.ringing .call-ico { animation: call-pulse 1.2s ease-in-out infinite; }
@keyframes call-pulse { 0%, 100% { box-shadow: 0 0 0 0 color-mix(in srgb, var(--wa) 45%, transparent); } 50% { box-shadow: 0 0 0 10px transparent; } }
@media (prefers-reduced-motion: reduce) { .call-card.ringing .call-ico { animation: none; } }
.call-who { display: flex; flex-direction: column; min-width: 0; }
.call-who b { font-size: 16px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.call-num, .call-state { font-size: 13px; color: var(--ink-2); }
.call-actions { display: flex; gap: 8px; margin-top: 12px; }
.call-btn { flex: 1; border: 0; border-radius: 999px; padding: 11px 12px; font: inherit; font-weight: 700; cursor: pointer; color: #fff; min-height: 44px; }
.call-btn:disabled { opacity: .5; cursor: not-allowed; }
.call-btn.answer { background: var(--wa); }
.call-btn.reject { background: var(--danger); }
.call-btn.mute { background: var(--surface-2); color: var(--ink); border: 1px solid var(--border); }
.call-btn.mute.on { background: var(--warn-soft); color: var(--warn); border-color: transparent; }
.call-foot { display: flex; justify-content: space-between; align-items: center; margin-top: 10px; font-size: 13px; }
.call-note { font-size: 12.5px; color: var(--ink-2); margin: 10px 0 0; }
.call-log { align-self: center; max-width: 90%; text-align: center; font-size: 13px; padding: 6px 12px; border-radius: 999px; background: var(--surface-2); border: 1px solid var(--border); color: var(--ink-2); }
.call-log.atendida { background: var(--accent-soft); color: var(--accent-ink); border-color: transparent; }
.call-log.perdida, .call-log.recusada { background: var(--danger-soft); color: var(--danger); border-color: transparent; }
.call-log .meta { display: block; font-size: 11px; color: var(--muted); }
.calls-cfg { border-top: 1px solid var(--border); margin: 12px 0; padding-top: 12px; }
.calls-cfg h3 { margin: 0 0 8px; font-size: 15px; }
@media (max-width: 860px) {
  .callbar { left: 16px; right: 16px; top: calc(12px + env(safe-area-inset-top)); bottom: auto; width: auto; }
}
.call-foot .link-btn { display: inline; margin: 0; min-height: 0; padding: 4px 6px; color: var(--accent-ink); font-size: 13px; }
.call-link { font-weight: 600; }